Question 1

Our Mission & Vision

Accepted Answer

We are a non-profit organization with expertise in human services. Our mission is to make people enjoy a life of dignity, respect and opportunity.

Question 2

Our Core Values

Accepted Answer

Our values are:
 • Respect the rights of the People we support.
 • Serve with dignity and create opportunities for our people we support.
 • Work as a Team with all COS members in delivering quality services.
 • Advocate for all people with intellectual and developmental disabilities.
 • Employ well trained compassionate staff.

Question 3

Our Philisophy

Accepted Answer

Our philosophy is to treat people with dignity and respect. The people that we serve and support come FIRST. We embrace diversity and promote a culture of honesty, integrity and professionalism in the delivery person-centered services.

Question 4

Our History

Accepted Answer

TPA, Inc was established in 2005 and has operations in Middle Tennessee. We are a dynamic not-for profit company with a mission to provide quality support services to people with intellectual and developmental disabilities in Tennessee. The purpose of our existence is to serve with dignity and advocate for the values of people with intellectual and developmental disabilities. We have an obligation to consistently promote these values in this Company and across communities. Because of our efforts in community service, TPA, Inc enjoys a reputation for honesty, integrity and good citizenship. We hope that all stakeholders, particularly the community will join us as we strive to build and improve upon our proud history of service to people with intellectual disabilities.
 
Our Company is determined every passing day to promote a feeling of understanding and respect with regards to our employees. TPA management believe that the key to our success lies in a well-trained and dedicated workforce. The quality and dedication of our staff holds our future. Each employee of the Company plays a critical role in providing the people that we support with the best service possible. The fact is that we provide one thing - SERVICE. People come to us because of the quality service we consistently thrive to provide. We are a friendly group focused to provide quality care with results and we hope that all our stakeholders will help us to achieve this goal.

Question 5

Our Management Team

Accepted Answer

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Danai Chinoda, BA, MOL Executive Director

Mr. Danai Chinoda is the Executive Director of TPA, Inc. He is also a member of the TPA Board of Directors. Danai holds a Bachelor of Arts degree as well as a Master of Organizational Leadership degree from Trevecca Nazarene University. He is an ordained minister. He is also married and has 2 children. He has over 15 years of experience serving, supporting, and providing compassionate care for people with intellectual and developmental disabilities.
 
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Ginger Stinson, AS, RN 
Director Of Nursing
 
She graduated from TSU and became a nurse in 2004. Ginger started her career working in a nursing home and eventually moved on to working at a hospital. She found her passion in private duty care as she enjoys one on one care and helping others every day.
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Lisa Whitaker, AS
Event Management/Quality Assurance Coordinator
She has been working with TPA since 2007. Lisa started as a DSP, was promoted to House Manager, then promoted to Program Coordinator, and in October 2020 transitioned to the Event Management/Quality Assurance Coordinator. She loves Jesus. Lisa enjoys bowling, puzzles, card games, Tennessee football, and spending time with her children and grandchild. She is currently working on her Bachelor’s Degree in Health Management at Strayer University.
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Esther Bozho, AS  Program Coordinator
Esther Bozho has served more than 12 years providing quality services for people with intellectual disabilities. Since joining the Tennessee Personal Assistance team in 2009, she has grown in responsibility from a Direct Support Professional, to a Home Manager, and then transitioned to Program Coordinator. Esther received her Associate degree in Social Sciences from Motlow State Community College, and she is currently enrolled at MTSU pursuing a bachelor's degree in Industrial Psychology. She enjoys spending time with her family. Esther is dedicated to the mission of Tennessee Personal Assistance.
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Alanna Card, BS Training Coordinator
Alanna Card has a Bachelor of Science in Early Childhood Education from Youngstown State University. She started working for TPA in 2015 as the Administrative Assistant for 3 years. She was then promoted to the Training Coordinator position in 2018, a position which she still currently holds. She became an American Heart Association Heartsaver CPR First Aid Instructor for the organization in 2017 and enjoys teaching the classes to employees. In Alanna’s spare time, she enjoys spending time with her family, reading, and doing challenging puzzles.
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Melissa Brim, Program Coordinator
 
Melissa Brim began working as a Direct Support Professional in 2008 with Tennessee Personal Assistance. She was promoted to House Manager in 2013 and in 2021 was promoted to Program Coordinator. Melissa has a passion for her career. She enjoys spending her free time with her daughter.
  
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LeAndra Deloney, Program Coordinator
LeAndra Deloney is a Program Coordinator at TPA. She loves to help people as it makes her happy to see others happy. She grew up in Flint, Michigan and moved to Tennessee in 2014. LeAndra has been working with TPA since 2018 and believes it was the best thing she has ever done for herself and her family. LeAndra is also the mom of a 16-year-old. She feels she has been blessed to meet wonderful people and is excited to continue to grow with the agency.
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Lauren Holladay Program Director
Lauren Holladay, currently Program Director, began her journey with TPA, Inc beginning in 2011. TPA was the first agency she had encountered in the healthcare field, and she began as a Direct Support Professional. Lauren transitioned into House Manager, then Program Coordinator, then Program Coordinator Lead, and she was then promoted to Program Director. She absolutely loves to see the individuals TPA supports flourish and achieve their goals! When she is not working, she loves spending time with family and the many animals on her mini farm. She is so thankful to be a part of such an inspiring group of individuals who prove to us daily that if you set your mind to it, you can accomplish anything! 
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Abbey Brown is an Accountant at TPA, Inc. Abbey is responsible for billing all DIDD service claims to the state. She takes pride in her attention to detail and excellent organizational skills. Outside of the office, Abbey enjoys outdoor walks, live music and exploring the beautiful city of Nashville. She is a native of LaGrange, GA and holds a Bachelor of Science in Accounting from LaGrange College.
 
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Brooke Lee has worked in the field serving individuals with intellectual disabilities since 2007. She began her career with TPA in 2017 as a Direct Support Professional , then transitioned to House Manager and remained in the position until 2020. After taking some time off with her newest addition, we were happy to welcome her back to the TPA team over the summer of 2021 as a House Manager, and we’re proud to announce she is the newest member of the administrative team as Program Coordinator. When she’s not working, she enjoys spending time with her son and family , and loves watching Alabama football in the Fall.
 
 • Qui Chen, AAS, BBA, MBA., Chief Financial Officer
 • Festo Crispo, BBA., Assistant Accountant
 • Stephanie Brady, BSW Human Resources Director
 • Lisa Whitaker, AS Event Management/Quality Assurance Coordinator
 • Mary Matonya, LPN Assistant Director of Nursing