Tennessee Personal Assistance, Inc

We don't just serve You....We Respect and Love You!

We are a non-profit organization with expertise in providing home and community based programs with a focus to promote independence and enhance quality of life of people from all walks of life.

Program Highlights

We work hard and strive to exceed the expectations of the people that we serve. It is our belief that performance with accountability produces quality programs that enable the people we support to achieve their dreams and personal goals. The success and strength of our programs lie in the the following concepts:

Person-Centered Approach

We empower people to self-direct their supports, and make decisions and choices. A life of dignity, respect and opportunity is every one's birth right! And that is why our programs are person-centered - they begin and end with YOU in focus

Responsibility

We take professional responsibility to ensure that people are supported to achieve personal outcomes and explore their potential abilities to discover a world of opportunities. Our staff hold each other accountable for the success of our programs.

Leadership

We strive to become a leader in the delivery of services that are person-centered. Our staff is challenged to focus on personal outcomes, and  measure the success of service delivery from the person supported's perspective rather from the program's

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Who We Are

Our mission is to serve people in our community who have intellectual disabilities or developmental disabilities by affording them opportunities to enjoy a purposeful and healthy quality of life that is safe and tailored to their individual needs and choices..

Our values are:

  • Respect the rights of the People we support
  • Serve with dignity and create opportunities for our people we support
  • Work as a Team with all COS members in delivering quality services
  • Advocate for all people with intellectual and developmental disabilities
  • Employ well trained compassionate staff

Our philosophy is to treat people with dignity and respect. The people that we serve and support come FIRST. We embrace diversity and promote a culture of honesty, integrity and professionalism in the delivery person-centered services.

TPA, Inc was established in 2005 and has operations in Middle Tennessee. We are a dynamic not-for profit company with a mission to provide quality support services to people with intellectual and developmental disabilities in Tennessee. The purpose of our existence is to serve with dignity and advocate for the values of people with intellectual and developmental disabilities. We have an obligation to consistently promote these values in this Company and across communities. Because of our efforts in community service, TPA, Inc enjoys a reputation for honesty, integrity and good citizenship. We hope that all stakeholders, particularly the community will join us as we strive to build and improve upon our proud history of service to people with intellectual disabilities.

Our Company is determined every passing day to promote a feeling of understanding and respect with regards to our employees. TPA management believe that the key to our success lies in a well-trained and dedicated workforce. The quality and dedication of our staff holds our future. Each employee of the Company plays a critical role in providing the people that we support with the best service possible. The fact is that we provide one thing - SERVICE. People come to us because of the quality service we consistently thrive to provide. We are a friendly group focused to provide quality care with results and we hope that all our stakeholders will help us to achieve this goal.

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Sweden Kwenda, Executive Director

Sweden Kwenda, BS, MS, CMA is the Executive Director of TPA, Inc. He is also a member of the Board of Directors of TPA, Inc. Sweden holds a Bachelors degree in Business and a Master of Science in Accounting and Information Systems. He is a member of the Institute of Management Accountants (IMA) and he holds the Certified Management Accountant (CMA) designation from IMA. Sweden has over 16 years of experience working, supporting and advocating for people with intellectual disabilities. His experience involves working in various positions as a Direct Support Professional, Program Director, Finance & Operations Director and Chief Financial Officer at various companies in the social and health care industry. He  brings years of business and finance administration experience to TPA, Inc.


Bretteny Boyd, BS, LPN.   Assistant Director Of Nursing


Danai Chinoda   Program Manager


Lisa Whitaker   Program Manager


Terri Dozier   Program Manager


Shannon Crabb, BSW   Program Manager


Megan Stewart   Incident Management and Quality Assurance Manager


Amanda Ellis  Human Resources Manager


Qui Chen, MBA  Accounting Manager


Alanna Card   Administrative Assistant


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Our Commitment

Our goal is to be the best in what we do, and we made these voluntary commitments:
To be a leader in the delivery of person-centered services and help people achieve their personal outcomes 100%
To empower people to make personal choices and pursue opportunities 100%
To provide integrated environments where people feel safe and enjoy a life of dignity, respect and opportunity 100%
To promote team work and professionalism in our workforce 100%

Services We Offer

TPA offers a variety of person centered waiver services. We also offer Senior services.Below is a list of programs that we offer:

Personal Assistance

We support and provide direct care assistance with activities of daily living to people who choose to continue to live with their families at home.  Our well trained staff create opportunities of learning while providing direct assistance with activities of daily living such bathing, dressing, personal hygiene, eating, meal preparation, household chores, budget management, medication administration and attending appointments. TPA provides this service in the home or in the community closely following the plan of care/ISP. When Individual transportation to and from the community is approved for the person supported, TPA will provide it in accordance with the ISP and  DIDD requirements..

Day Services

Our Day Service enables people supported to participate in meaningful community activities that provide opportunities to acquire, retain or improve skills. The skills learned are necessary to perform or enjoy basic activities such as shopping, banking,employment, volunteering, visiting parks, recreational facilities or libraries etc.
Three options of Day Services are available. These options can also be provided as a combination or separate service:
  • Community Based Day Service: This option is provided outside the home of the person supported in a community setting. The service provides opportunities to explore, discover, participate and enjoy meaningful community activities. Transportation is provided to access community facilities and resources. A minimum of six hours of service is provided Monday through Friday in the community.
  • In-Home Based Day Service: This option is provided in the home of the person supported and it is mostly available to people that have chosen to retire or those that can not safely participate in community activities due to behavior or medical reasons. We provide opportunities to learn basic home skills and engage in meaningful activities whilst at home. A minimum of six hours of this service is provided Monday through Friday at home. This service can also be combined with community based day service and the person supported can choose to use either one of the services on a different day
  • Supported Employment: This option allows people supported to acquire job skills and to be gainfully employed in their local communities. TPA has qualified Job Coaches who provide ongoing assistance and specialized supervision with job skills/duties as needed to enable the person supported to sustain employment A combination of both supported employment and community based day services can be provided. TPA provides reliable transportation that accommodate the needs of each person supported.

Elderly Services

Our Senior or Elderly program provides home and community based services that enable elderly and disabled people to live independently in their homes or in integrated community living settings as an alternative to nursing home placement. Our support services are delivered with well trained staff in a manner that  allows senior people to continue to live an enjoyable, successful and meaningful life in their homes or community based residential homes. Supports include bathing, dressing, meal preparation, housekeeping and running personal errands
The following are the senior services we provide::
  • Homemaker Services: -provides assistance with housekeeping chores such as sweeping and cleaning the house, laundry, meal preparation, grocery shopping etc.
  • Personal Care Services: -provides assistance with activities of daily living such as bathing, grooming, dressing, meal preparation, feeding and housekeeping chores etc.
  • Respite Care Services: -provides temporary staff to support you for a short time to allow your caregiver some time to rest.
  • Community Living Services: -provides community based residential service in an integrated community setting of your choice as an alternative to nursing home placement. This option allows seniors to share a home with no more than 2 other people. Well trained health care staff  and direct support professionals are provided to help you with personal and health care in an independent living arrengement.

Nursing

We provide licensed nurses (LPNs and RNs) to help care for people supported who are medically fragile and need skilled nursing services.We provide this service in home and community settings only. We can not provide nursing in inpatient hospitals, nursing facilities and Intermediate Care Facilities (ICF). Our well trained Nurses provide skilled nursing care with dignity in a manner that improves the quality of life; following the treatment plan specified in the plan of care. We provide skilled nursing services within the scope of Tennessee’s Nurse Practice Act. Before we can commence services, the Nursing Services must be ordered by the person supported’s Physician, physician assistant or nurse practitioner, who shall document the medical necessity of the services and specify the nature and frequency of the nursing services. The nursing plan of care shall be included in the ISP in accordance with DID requirements

Respite

Our respite program provides temporary relief staff for a number of days or hours to allow families or caregivers some time to rest or take a vacation. The respite personal assistant assists with activities daily living such as bathing, dressing, personal hygiene, eating, meal preparation, household chores, budget management, medication administration and attending medical appointments. TPA provides this service in the home or in the community closely following the plan of care/ISP. Individual transportation to and from the community in accordance with the Waiver definition is also provided.

Family Model Residential

Our Family Model Residential Support (FMRS) is a type of residential service where a person supported chooses to join and live in the home of a trained caregiver who is a not family member. The person supported is integrated with the new family and becomes a member of the family model provider(caregiver)'s household. Under this arrangement, the person supported receives individualized, person-centered services and supports that promote the person supported to acquire, retain, or improve skills necessary to reside successfully in a family environment different from the family of origin. The service includes direct assistance as needed with activities of daily living (e.g., bathing, dressing, personal hygiene, eating, and meal preparation excluding cost of food), household chores, budget management, attending appointments, and interpersonal and social skills building. It also includes medication administration. TPA will recruit, screen, train and supervise the Family Model Residential Support provider/caregiver. Our family model program does not permit family model residential homes to support more than 3 residents regardless of the funding source.
Program Highlights:
  • People Supported choose where they want to live
  • People choose their own family model provider.
  • People are supported to self direct their services
  • People are supported to make personal decisions and shape their destine
  • People are supported to pursue their dreams
  • People are supported to manage their own finances

Supported Living

Our Supported Living program assist people to choose and live in a house or apartment in a community of their choice with a roommate or companion of their choosing. Direct personal support is provided by well trained professional staff in manner that will promote independence. Our well trained staff create opportunities of learning when providing direct assistance as needed with activities of daily living such as bathing, dressing, personal hygiene, eating, meal preparation, medication administration and household chores essential to the health and safety of the people supported. Our individualized supported living supports will enable a people supported to acquire, retain, or improve skills necessary to reside in a home and enjoy a safe and meaningful life. Upon request and where the Person Supported or Conservator cannot manage financial affairs, TPA provides Rep Payee services in accordance to Social Security Administration and DIDD's personal funds management policies and procedures. TPA provides supported living services alongside transportation services in a manner that meets the health, safety and social needs of the the person supported
Program Highlights:
  • People Supported choose where they want to live
  • People choose their own roommate(s).
  • People are supported to self direct their services
  • People are supported to make personal decisions and shape their destine
  • People are supported to pursue their dreams
  • People are supported to manage their own finances

Medical Residential

Our Medical Residential Supported living program supports people who need direct skilled nursing and habilitative services so that they can continue to live in the community without being institutionalized or hospitalized. TPA provides well trained nurses who provide skilled nursing services on a daily basis as specified by the person supported 's plan of care. Our direct professional staff will assist with activities of daily living (e.g.,bathing, dressing, personal hygiene, eating, meal preparation ), household chores, budget management, attending appointments and interpersonal and social skills building to promote independence. Upon request and where the person supported or conservator cannot manage financial affairs of the person supported, TPA provides Rep Payee services in accordance to Social Security Administration and DID's personal funds management policies and procedures if appointed to do so by the person supported and or conservator. TPA provides medical residential supported living services alongside transportation services in a manner that meets the health, safety and social needs of the people supported.

Featured Services for Seniors*

We are a non-profit organization providing person-centered programs to people with intellectual and developmental disabilities in Middle Tennessee area. We also serve elderly people through our Choices program, specifically providing community living services in integrated community settings.  

Contact Info

  • 475 Metroplex Dr Ste 106,
    Nashville, TN
  • Email Us
  • 615-331-6200
  • 615-331-6220